STORE POLICY
CUSTOMER CARE
Sportrixx is committed to clear communication and reliable support. For questions about a product, order, delivery, return, or refund, use our Contact page. Include your order number when available so we can help faster.
We aim to respond within 1–2 business days. Messages received on weekends or holidays may be answered the next business day. Please do not send payment information or full card numbers through the contact form or chat.
Product colors and packaging may vary slightly from the images shown because of lighting, screen settings, manufacturing updates, or supplier packaging. These normal differences do not affect the product’s intended function.
PRIVACY & SAFETY
We collect the information customers provide when they browse the site, create an account, place an order, join a mailing list, or contact us. This may include a name, email address, telephone number, billing and shipping address, order details, and device or website-usage information.
We use this information to operate the store, process orders and payments, arrange delivery, provide customer support, prevent fraud, communicate service updates, and improve the website. Payments are processed by secure third-party payment providers; Sportrixx does not store complete card numbers.
The site may use cookies and analytics tools for essential functions, security, performance, and marketing measurement. We do not sell customers’ personal information. Information may be shared with service providers only as needed to run the store, process payments, deliver orders, or comply with law.
Customers may contact us to request access, correction, or deletion of personal information, subject to applicable legal and recordkeeping requirements.
Available payment methods are displayed at checkout and may include major credit and debit cards, Apple Pay, Google Pay, PayPal, Venmo, Afterpay, Affirm, and Klarna.
Buy-now-pay-later options are provided by independent payment companies and are subject to their eligibility rules, approval, fees, and terms. Sportrixx does not make approval decisions for those services.
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PAYMENT METHODS
- Credit / Debit Cards
- PAYPAL
- Offline Payments